Yesterday I had a brief telephone conversation with a young customer service person at my bank. Afterwards I had to rate the poor boy 1-5 on a number of criteria, his speed of response, his effectiveness with dealing with my query, his general helpfulness, his manner,...
So how do you write a really great novel? Well, you choose some interesting characters, a scenic setting, a fun plot and a suitable period of history, and then you start writing … simples (as the Meerkats say). Right? No, actually not so right, nor so simple (or...
